Terms of service

Welcome to the ONYX experience.

This website is operated by ONYX. By visiting our site and purchasing our products, you engage in our "Service" and agree to be bound by the following terms and conditions. We have crafted these terms to ensure a secure, transparent, and premium experience for all our customers.

Please read these Terms of Service carefully before accessing or using our website.

1. General Conditions

We strive to maintain an exclusive and secure environment for our community.

By agreeing to these terms, you represent that you are at least the age of majority in your state or province of residence.

You agree not to use our products or website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

We reserve the right to refuse service to anyone for any reason at any time to protect the integrity of our brand.

2. Products and Precision

Our grooming tools are engineered with meticulous attention to detail, and we want our online presentation to reflect that.

Accuracy of Display:

We have made every effort to display as accurately as possible the colors, textures, and designs of our products. However, we cannot guarantee that your computer monitor's display of any color will be perfectly accurate.

Availability:

All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

Modifications:

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice, though our commitment to quality remains constant.

3. Billing & Account Accuracy

To ensure your ONYX products reach you without delay, we rely on the accuracy of the information you provide.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

We reserve the right to refuse or cancel any order you place with us if we suspect fraudulent or unauthorized activity.

4. Prohibited Uses

To keep the ONYX platform safe for everyone, you are prohibited from using the site or its content:

For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.

To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.

5. Warranties & Limitation of Liability

While our physical products are proudly backed by our comprehensive ONYX 1-Year Warranty, your use of the website itself is at your own risk.

We do not guarantee, represent, or warrant that your use of our online service will be uninterrupted, timely, secure, or error-free.

In no case shall ONYX, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages arising from your use of the service or any products procured using the service, beyond what is explicitly covered in our Return & Warranty Policy.

6. Changes to Terms of Service

We are constantly evolving. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

7. Contact Information

Questions about the Terms of Service should be sent to our dedicated support team at: [01016854461]